24/7 Support Included
in All Cluster Prices

Get hosted Elasticsearch, and never pay more for support. It’s always included and backed by a support response SLA.

How to Use our New Qbox Ticketing and Support System

We are excited to announce our new ticketing and support system. This updated system gives you easier access to our support team and ensures that you are kept up-to-date on the status of your open tickets.

Keep reading
Request Type Time to First Response
Production Downtime 1 Hour 24/7/365 1 (800) 489-7822
Technical Support 12 Hours Open a ticket
Feature Requests 24 Hours Open a ticket
Billing Questions 24 Hours Open a ticket

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answer here?

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